Last updated: 21 August 2026
QrateKidz, operated by Keitz C. Aquino, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required.
Every family starts with a 14-day free trial of everything, so you can evaluate QrateKidz before any payment is taken.
Refunds are processed by our Merchant of Record, Lemon Squeezy. To request a refund, email us at support@qratekidz.com with your order email or receipt and we will help arrange it. Refunds are usually issued within 5–10 business days.
You can cancel your subscription at any time from the billing portal. Cancelling stops future renewals; your access continues until the end of the period you have already paid for. Refunds outside the 30-day window are considered case by case — contact us and we will do our best to sort it out.
Approved refunds are returned to the original payment method by Lemon Squeezy, which typically returns them within 5–10 business days, though your bank may take longer to show the credit.